As an experienced business analyst with a passion for business development and strong public speaking skills, I am excited to continue growing my career in a challenging and dynamic role. I am proud of my track record in project management and team leadership, and confident in my ability to communicate complex ideas effectively. I have gained valuable experience through collaboration with Amazon during my time in a start-up, and I am eager to apply this expertise to help drive business growth and deliver results. My goal is to continue learning and expanding my skills in a supportive and stimulating environment, and to make a positive impact for my team and organization.
Business Analyst
e*Finance Consulting Reply
Since January 2020
Milano
Italy
- Managed service desk and formation activities for 120 Italian banks, overseeing a team of analysts and driving process improvement initiatives that resulted in significant cost savings and improved customer satisfaction.
- Developed and maintained relationships with key stakeholders, including clients, colleagues, technical team and partners, to ensure that project objectives were met and delivered on time.
- Participated in project planning and scoping activities, providing input on project timelines, tracking metrics to identify areas of improvement to define functional requirements.
- Coordinated with cross-functional teams to define, design, implement and test new features (UAT coordination).