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Melissa Tramontano

Melissa Tramontano

Business Analyst

Employed Open to opportunities
As an experienced business analyst with a passion for business development and strong public speaking skills, I am excited to continue growing my career in a challenging and dynamic role. I am proud of my track record in project management and team leadership, and confident in my ability to communicate complex ideas effectively. I have gained valuable experience through collaboration with Amazon during my time in a start-up, and I am eager to apply this expertise to help drive business growth and deliver results. My goal is to continue learning and expanding my skills in a supportive and stimulating environment, and to make a positive impact for my team and organization.

Business Analyst

e*Finance Consulting Reply
Since January 2020
  • Managed service desk and formation activities for 120 Italian banks, overseeing a team of analysts and driving process improvement initiatives that resulted in significant cost savings and improved customer satisfaction.
  • Developed and maintained relationships with key stakeholders, including clients, colleagues, technical team and partners, to ensure that project objectives were met and delivered on time.
  • Participated in project planning and scoping activities, providing input on project timelines, tracking metrics to identify areas of improvement to define functional requirements.
  • Coordinated with cross-functional teams to define, design, implement and test new features (UAT coordination).

Business Development DPT

August 2014 to December 2019
  • Developed Private Labels for multiple brand categories including motorcycle clothing, electromedical devices and sportswear for Amazon European marketplaces.
  • Contributed to the implementation of an efficient and stable ordering process from Amazon systems to fulfill European warehouses, resulting in increased order accuracy and faster delivery times.
  • Established advantageous supplying partnerships, leveraging negotiating skills to reduce costs and increase profit margins.
  • Collaborated to the design and monitoring of web marketing campaigns to drive traffic and increase sales, spreading brand visibility and customer engagement.
  • Consistently tracked project expenditure within its budget, ensuring optimal resource allocation and maximizing return on investment.
  • Successfully identified and pursued various business opportunities to drive revenue growth and optimize operational efficiency.

Master's Degree


June 2017 to June 2019
Economics and Finance, 110/110

Bachelor's Degree


September 2013 to January 2017
Economics and Management, 105/110
  • Italian
  • English

Digital Marketing Certification

Google Digital Learning

Google Analytics IQ Certification

Google Analytics Academy

“Global Marketing, Communication & Made in Italy”


“Blockchain & Digital Assets”


MySQL for beginners


Excel for Finance - Advanced

Starting Finance
  • Excel
  • PoewrPoint
  • MySQL
  • Time management
  • Critical thinking
  • Problem solving